Last modified: October 2024
Introduction
Khoobi Wellness, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
• The types of information we may collect or that you may provide when you download install, register with, access, or use Khoobi (the "App"), or visit our website located at khoobiwellness.com (the "Website").
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
• In the App and on the Website;
• In email, text, and other electronic communications sent through the App or the Website;
• When you interact with our advertising and applications on third-party websites and
services, if those applications or advertising include links to this policy.
This policy DOES NOT apply to information that:
• We collect offline or through any other means, including on any other websites you may
access through the App or on the Website.
• You provide to or is collected by any third party (see Third-Party Information Collection
below).
Our websites and apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the App or access, visit, and use the Website. By downloading, registering with, or using the App, as well as by accessing, visiting, and using the Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the App or the Website after we revise this policy means you accept those changes, so please check the policy periodically for updates.
Children Under the Age of 18
The App and the Website are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@khoobiwellness.com.
Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.
Information We Collect and How We Collect It
We collect information from and about users of the App and the Website:
• Directly from you when you provide it to us.
• Automatically when you visit the Website or use the App.
Information You Provide to Us
When you download, register with, or use this App, as well as when you access, visit, or use the Website, we may ask you provide information:
• By which you may be personally identified, such as name, email address, telephone
number, or any other identifier by which you may be contacted online or offline ("personal information").
• That is about you but individually does not identify you, such as generalized information about your activity in the App or on the Website.
This information includes:
• Information that you provide by filling in forms in the App or on the Website. This includes information provided at the time of registering to use the App or the Website, subscribing to our service, and requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App or the Website.
• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through the App or the Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App or the Website.
• Your search queries on the App or the Website.
You may also provide information for publication or display ("Posted") on public areas of the app or websites you access through the App or the Website (collectively, "User Contributions"). Your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
When you download, access, and use the App, as well as navigate through or interact with the Website, the App or the Website (as applicable) may use technology to automatically collect:
• Usage Details. When you access and use the App or the Website, we may automatically collect certain details of your access to and use of the App or the Website (as applicable), including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App or the Website.
• Device Information. We may collect information about your mobile device or computer and internet connection, including the device's unique device identifier, operating system, browser type, mobile network information, and the device's telephone number (as applicable).
• Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
• Location Information. The App and the Website may collect real-time information about the location of your device as part of the location-based search functionality available in the App and on the Website. This information will be gathered only upon your permission requested through the App or the Website (as applicable)interface. If you do not want us to collect this information, do not download the App or delete it from your device. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information, however, that opting out of the App's collection of location information will
disable its location-based features. The technologies we use for automatic information collection may include:
• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone or computer. It may be possible to refuse to accept mobile or browser cookies by activating the appropriate setting on your smartphone or browser. However, if you select this setting you may be unable to access certain parts of the App and the Website.
• HTTPS. HTTPS is a secure communication protocol. We use HTTPS to encrypt the data exchanged between your device and our servers. This protects your personal information from interception and unauthorized access during transmission.
• Location Data Technologies. These tools collect and utilize your device’s location data to offer personalized services and features relevant to where you are, with your consent.
• Auth0 Authentication. Auth0 is a secure user authentication service that verifies identities and manages user sessions. Auth0 provides robust security features, including multi-factor authentication and advanced session management, to ensure that your account remains secure.
• Web Beacons. Pages of the App [and our emails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email] and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).
Third-Party Information Collection
When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
• Advertisers, ad networks, and ad servers.
• Analytics companies.
• Your mobile device manufacturer.
• Your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
• Provide you with the App or present the Website (as applicable) and their contents, and any other information, products, or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Give you notices about your account.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Notify you about changes to the Website or when App updates are available, and of changes to any products or services we offer or provide though the App or the Website (as applicable).
The usage information we collect also helps us to improve the App and to deliver a better and more personalized experience by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize the App according to your individual interests.
• Speed up your searches.
• Recognize you when you use the App.
We use location information we collect to enable the App location-based search functionality. We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at info@khoobiwellness.com. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information. We may use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction. In addition, we may disclose personal information that we collect or you provide:
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Khoobi Wellness, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Khoobi Wellness, Inc. about our App users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use and for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of Khoobi Wellness, Inc., our customers, or others.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App or the Website may then be inaccessible or not function properly.
• Location Information. You can choose whether or not to allow the App or the Website to collect and use real-time information about your device's location through the device's privacy settings or by refusing to grant relevant permission in the App or on the Website (as applicable). If you block the use of location information, some parts of the App or the Website may become inaccessible or not function properly.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website. Residents in certain states, such as California, may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Accessing and Correcting Your Personal Information
You can review and change your personal information by logging into the App or the Website and visiting your account profile page.
You may also send us an email at info@khoobiwellness.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to
change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the App or the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms of Use.
Residents in certain states , such as California, may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information's
nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
• targeted advertising (excluding Iowa);
• sales; or
• profiling in furtherance of decisions that produce legal or similarly significant effects
(excluding Iowa and Utah).
•Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please send an email to info@khoobiwellness.com. To appeal a decision regarding a consumer rights request, you may follow these steps:
• Submit a written appeal within 30 days of receiving our decision. Your appeal should
include your original request, the response you received, and the reasons why you believe
the decision should be reconsidered.
• Send your appeal to info@khoobiwellness.com, where it will be reviewed by a different
team member not involved in the original decision.
• We will respond to your appeal within 30 days, providing a detailed explanation of the
outcome and any additional actions that will be taken.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: 63 Stratton Rd, Scarsdale, NY 10583/info@khoobiwellness.com
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